FREQUENTLY ASKED QUESTIONS

What is Koiwi Kara?

Koiwi Kara is a luxury-yet-affordable personal care brand that redefines daily body care. We blend skincare actives with luxurious fragrances to make your shower feel like a ritual — one that makes you feel confident, feminine, and relaxed.

Are your products tested on animals?

Never. All Koiwi Kara products are cruelty-free and vegan-friendly.

What skin types are your products suitable for?

Our products are designed to suit all skin types. Each product page lists its specific benefits so you can find your perfect match.

Are your products made in India?

Yes! Every Koiwi Kara product is proudly made in India.

Product & Ingredients

What makes Koiwi Kara different from other body care brands?

We combine potent skincare actives (like niacinamide, hyaluronic acid and glycolic acid) that help your body skin to repair
with fragrances that feel like luxury perfumes, giving you both results and a sensorial experience.

Are your products free from harsh chemicals?

Yes, we’re free from parabens, sulfates & our products are non-GMO.

Can I use Koiwi Kara body wash every day?

Absolutely! Our formulas are gentle enough for daily use while keeping your skin soft, clean, and glowing.

Can I layer Koiwi Kara body wash, lotion, and scrub together?

Yes in fact, that’s the best way to experience the fragrance and skincare benefits fully! Each product is designed to
complement the others in your routine.

Are your fragrances long-lasting?

Yes. Our scents are crafted to linger on your skin, giving a subtle yet luxurious after-shower scent throughout the day.

Orders & Shipping

Where can I buy Koiwi Kara products?

You can shop directly through our official website Koiwikara.com.

How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location.

What is your return or replacement policy?

For hygiene reasons, we don’t accept returns once the product is opened. However, if your order arrives damaged or incorrect, we’ll happily send a replacement.

Community & Brand Experience

I want to collaborate with Koiwi Kara — how can I reach out?

We’d love that! Please email us at koiwikara@gmail.com with your details and social handles.

How do I become part of the Koiwi Kara community?

Follow us on Instagram @koiwikaraa to join our self-care conversations, beauty drops, and exclusive launch previews.

What does the name ‘Koiwi Kara’ mean?

Koiwi Kara means ‘collarbone’ – the most feminine part pf a female body that holds so much power and grace.