Shipping Policy

At Koiwi Kara, we aim to deliver your self-care essentials safely and on time. Please read our shipping guidelines below.

Order Processing

  • Orders are processed within 1–3 business days after confirmation of payment.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Timelines

  • Metro Cities (India): Estimated delivery within 3–5 business days.

  • Other Locations: Estimated delivery within 5–7 business days.

  • Please note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before you confirm your order.

  • Occasionally, we may offer free shipping promotions — these will be clearly mentioned on our website or promotional campaigns.

Order Tracking

  • Once shipped, you will receive an email or SMS with your tracking details.

  • You can use this link to track your order until it reaches your doorstep.

Delayed / Failed Deliveries

  • Koiwi Kara is not responsible for delays caused by courier services, incorrect shipping details provided by the customer, or circumstances beyond our control.

  • If an order is returned to us due to an incomplete or incorrect address, additional shipping charges may apply for re-dispatch.

International Shipping

  • At present, we only ship within India. Any updates on international shipping will be announced on our official website and social media.

Contact Us

For any questions related to shipping, please reach out at:
📩 [koiwikara@gmail.com]